HandledReply is the AI receptionist for UK businesses. 24/7 call answering, first-ring pickup, books jobs and captures every enquiry — while you stay on the tools, on the road or with a customer.
Keep your number. Flat monthly price. No per-minute fees.
A missed call is a customer that already dialled your competitor. HandledReply picks up on the first ring — even when you can't — and turns callers into bookings.
Day, night, weekends and bank holidays. Every call answered on the first ring — no hold, no queue, no voicemail.
Trained on your services, tone, opening hours and FAQs. Callers get a warm, natural voice — not a menu tree.
Takes bookings, qualifies enquiries and drops the details straight into your inbox, calendar or CRM.
No porting, no new provider. Picks up overflow or after-hours only — nothing changes for calls you already answer.
One predictable fee. No per-minute charges. Cheaper than a part-time receptionist and works around the clock.
We build the assistant around your business, you approve the demo, we switch on the divert. That fast.
| Feature | AI Receptionist | Human answering service | Voicemail |
|---|---|---|---|
| Answers every call, 24/7 | — | — | |
| First-ring pickup, no queue | — | — | |
| Flat monthly price | — | ||
| Handles unlimited calls at once | — | ||
| Books jobs and takes bookings | — | ||
| Knows your services and prices | — | — | |
| Never calls in sick | — |
One assistant per business, trained on your services, pricing and the way you like things done — not a generic script.
Prefer to see how it works in your town? We build a dedicated page and demo per city.
An AI receptionist is a voice assistant that answers your business phone the moment a call comes in — 24 hours a day, 7 days a week. It speaks naturally, knows your services, hours and prices, takes bookings, answers common questions and sends every enquiry straight to your inbox or CRM. No hold music, no voicemail, no missed customers.
A human call-answering service runs on scripts, queues and per-minute fees, and only works the hours you pay for. An AI receptionist answers on the first ring, every ring, at a flat monthly rate. It never takes a break, never calls in sick and handles unlimited calls at the same time.
HandledReply plans start well below the cost of a part-time receptionist and typically pay for themselves after two or three recovered bookings a month. Pricing is a flat monthly fee — no per-minute charges, no surprise bills at the end of the month.
Our voice models sound natural and conversational, trained on UK English and regional accents. Most callers just feel looked after. If they ask, the assistant is honest about being an AI — and it still books the job.
No. Keep your existing UK number and provider. HandledReply sits alongside your line and only picks up when you can't — overflow, after-hours, weekends, holidays. Nothing changes for the calls you already answer.
Most UK businesses are live within 24–48 hours of the discovery call. We build the assistant around your services, you approve the demo, we switch on the divert.
Yes. The assistant is configured per business. Restaurants get reservations with covers and dietary notes. Trades get job type, address and urgency. Estate agents get viewing requests. Clinics get appointment slots. Everything lands in your inbox, calendar or CRM.
Yes. Calls and captured data are handled on UK/EU infrastructure with GDPR-aligned processing. You own the data and can request deletion at any time.
Any UK business that loses money when the phone goes unanswered — restaurants, hotels, garages, MOT centres, plumbers, electricians, builders, salons, clinics, dentists, estate agents, accountants and small professional-services firms. If you miss calls, an AI receptionist pays back fast.
Book a free call and hear exactly how your AI receptionist would sound to your customers. Live in 24–48 hours.